back to top
16.8 C
Johannesburg
spot_imgspot_img
More

    Date:

    Share:

    Think Tank Software Solutions Announces Strategic Partnership with Kore.ai to Transform IT Service Management in South Africa

    Think Tank Software Solutions is proud to announce a groundbreaking partnership with Kore.ai, a global leader in AI-powered automation. The collaboration will give South African businesses access to advanced AI-powered automation tools designed to make IT services faster, smarter, and more efficient.

    Through this partnership, Think Tank Software Solutions  will combine Kore.ai’s intelligent virtual assistants and automation platforms with Ivanti ITxM, helping local organisations improve services, reduce manual workloads, and boost customer and employee engagement.

    Shared Objectives of the Partnership

    • Smarter automation: Cut down repetitive manual work by using AI to streamline the flow of work.
    • Better service management: Connect Kore.ai with Ivanti ITxM to improve how IT services are delivered and managed.
    • Adaptable: A flexible AI platform that works across various systems, cloud setups, and data sources, ensuring it grows with your business.

    Why Think Tank chose to partner with Kore.ai

    As Kore.ai’s trusted partner in South Africa, Think Tank Software Solutions delivers a unique combination of local expertise and leading technology. Together, we bring intelligent automation, streamlined ITSM, and AI-powered employee and customer experiences especially suited  to the needs of South African businesses.

    “This partnership positions Think Tank Software Solutions as the leader of the next wave of digital transformation in South Africa,” says Greg Strydom, Managing Director at Think Tank Software Solutions. “By combining Kore.ai’s powerful conversational AI with Ivanti’s ITxM, we can help organisations unlock new levels of efficiency, and engagement.” Strydom adds.

    What’s next for Think Tank Software Solutions Clients

    Think Tank Software Solutions remains committed to expanding its expertise in AI-driven automation. From intelligent agent orchestration to advanced workflow design, Think Tank Software Solutions  ensures their clients can confidently adopt scalable, secure, and cost-effective solutions.

    Driving digital change in South Africa

    By working with Kore.ai,  Think Tank Software Solutions empowers  South African businesses to use AI in practical ways that cut costs, improve services, and create lasting value , unmatched within this industry. 

    spot_imgspot_img

    ━ More like this

    77% surge in demand for AI skills in South Africa in just 12 months

    Artificial intelligence (AI) skills are in high demand in the South African job market, with the demand in advertised roles requiring AI expertise increasing...

    Dell Technologies Forum 2025

    This year’s Dell Technologies Forum South Africa will see organisations tackle AI challenges by getting hands-on with the newest cutting-edge products and services. In addition...

    Infobip champions AI-powered banking and customer experience as Silver Sponsor at Seamless Africa 2025

    Infobip, a global leader in cloud communications, is reinforcing its leadership in customer engagement innovation as a Silver Sponsor of Seamless Africa 2025, taking...

    Insurance needs accountable AI

    With generative AI (GenAI) rapidly reshaping the insurance industry, SAS, a global leader in data and AI, is urging insurers across Africa to prioritise...

    How AI is taking E-commerce places in South Africa

    Key insights and opportunities for e-commerce businesses following the Google innovation reveals at the recent AI in Action event. TDMC (The Digital Media Collective), a...
    spot_imgspot_img