South African businesses are showing real interest in AI voice agents, and for good reason. The technology has come a long way and can now respond quickly, hold more...
South African payments provider Ozow has appointed Tendi Nyathi as its Chief Risk and Governance Officer (CRGO), effective 1 April 2026, formalising a long-standing strategic focus on governance, risk,...
Navigating the intersection of Business, BPO providers, CX technology and End-customers
Customer experience outsourcing has become far more complex than simply choosing a contact centre provider in the right geography...
As the coolness of autumn settles over the Cape Winelands, Samsung and Primedia will be giving Capetonians a day where music, family and innovation dance in perfect sync. Set...
BCG analysis finds that scaling Africa’s software developer base could unlock major economic value, competitiveness and long‑term growth across the continent, with the inclusion of women representing one of...
Hiring front-end developers in 2026 costs between $25 and $120 per hour depending on region and seniority. The actual rate depends on experience, product complexity, and performance expectations. Modern...
As enterprise dependency on always-on digital services continues to grow, organisations operating in remote and infrastructure-constrained areas are re-evaluating how they design resilient networks. Low Earth Orbit (LEO) satellite...
After more than a decade of research, coaching, writing, and testing practical SME development strategies, Soweto-based digital transformation expert and tech entrepreneur KK Diaz has officially launched an advanced...
For years, passwords stood as the first - and often only - line of defence between users and cybercriminals. Yet as attacks became more sophisticated, this once-reliable shield turned...
The global insurance market has entered a period of unprecedented complexity. Geopolitical conflict, once regarded as a peripheral risk confined to specialist underwriters and political risk markets, has migrated...
For years, enterprises have solved IT problems by adding tools. A new security gap? Deploy another platform. A monitoring blind spot? Install another dashboard....
According to the ‘Anatomy of a Cyber World: Global Report by Kaspersky Security Services’, there has been a noticeable decline in the percentage of high-severity incidents...
The specialist skills behind peer review, research governance and evaluation often
operate behind the scenes – yet they are central to maintaining credible research
systems as...
Samsung in collaboration with the Department of Trade, Industry and Competition (DTIC) is running an Equity Equivalent Investment Programme (EEIP) Service Centre campaign - an extension of last year’s initiative and...