AI Impact Talk
Consistent Customer Experience Does Not Happen by Accident
A recent experience with a client in one of their franchised branches stood out for me for one reason. The service felt remarkably consistent. It was professional, friendly, helpful...
Veeam Recognizes Leading African Partners with 2025 ProPartner Awards
Veeam® Software, the Data and AI Trust Company, today announced the winners of the 2025 Veeam ProPartner Awards for Africa. The awards recognise outstanding partners for their performance, innovation...
We Cannot Ask Twelve Months to Repair Eighteen Years
We are one of South Africa’s top learning and development providers. Learnerships, skills programmes, and workplace readiness training are what we do, and we believe deeply in their power...
Nearly two-thirds of analysed Docker Hub images contained critical vulnerabilities, Kaspersky research reveals
An analysis conducted using Kaspersky Container Security has revealed that only 1 out of every 10 Docker Hub images analysed, including those with 10,000 to 1 million downloads, was...
Chat commerce starts with service, not sales
Businesses are no longer asking whether AI, chat, and conversational commerce will shape customer engagement. They are asking where to start. There is a lot of excitement around agentic...
Intellectual Property In AI – Who Owns It?
As artificial intelligence moves rapidly from experimentation into core business operations, organisations are rushing to deploy AI tools across customer service, operations and internal workflows. But in the race...
Engineered for Flexibility: OADC Standardises on Vertiv Infrastructure Solutions for its Parklands Data Centre
A global leader in critical digital infrastructure, supported Open Access Data Centres (OADC), a WIOCC Group company, in standardising power and cooling infrastructure at its Parklands data centre in...
Uhuru Marketplace brings personalised AI selling tools and services to South Africa
As South Africa’s second-hand apparel market grows towards $17.9 billion and more than 60% of the population has a side hustle, a new AI-integrated marketplace makes selling simple
South Africa's second-hand apparel market is...
Kaspersky warns of tech-enabled abuse in the form of stalking and doxing
Kaspersky has launched a report on tech-enabled abuse based on its global study*, which reveals that 8.5% of respondents had experienced digital stalking, and 5.4% reported being doxxed. The report also...
What HR Professionals Gain from Automation
Human resource people are concerned. As automation becomes more featured in modern digital technologies, many HR staff are asking the same question: Will automation replace me?
Their fears are not...
