225 POSTS

AI News Desk

Hackers don’t wait – why your cybersecurity strategy shouldn’t either

The old playbook of periodic vulnerability scans and annual security audits no longer suffices when attackers operate in real time, using automation and Artificial Intelligence (AI) to exploit the...

500 young women equipped with future ready AI and cloud computing skills

Cell C has again partnered with GirlCode to train and certify 500 unemployed South African youth in Artificial Intelligence (AI) and cloud computing, strengthening access to future‑ready digital skills and...

Navigating macro-environmental disruptors

While they grapple with long-standing regional and local challenges, African organisations are simultaneously under pressure to navigate a global environment characterised by poly-crisis. Currently, Middle East turmoil makes the...

iGaming’s talent squeeze is based on a need for more senior, technical experts – and it’s largely thanks to AI

As the South African iGaming and technology sectors begin to transition from rapid expansion to operational maturity, companies are on the hunt for experienced technical staff while AI enters...

Trust is what will make or break AI voice agents

South African businesses are showing real interest in AI voice agents, and for good reason. The technology has come a long way and can now respond quickly, hold more...

Ozow formalises leadership in governance and risk with appointment of Tendi Nyathi as Chief Risk and Governance Officer

South African payments provider Ozow has appointed Tendi Nyathi as its Chief Risk and Governance Officer (CRGO), effective 1 April 2026, formalising a long-standing strategic focus on governance, risk,...

Why expert advisory matters more than ever in CX outsourcing

Navigating the intersection of Business, BPO providers, CX technology and End-customers Customer experience outsourcing has become far more complex than simply choosing a contact centre provider in the right geography...

AI readiness starts with data architecture, not algorithms

Most South African organisations we engage with say they are exploring artificial intelligence (AI) but far fewer can explain how their existing data architecture will sustain it. The current...

Study: Only 11% of banks globally have cracked the code on trustworthy AI

Even as AI spending surges, few banks have established the necessary governance and guardrails – and nearly half misjudge their own AI readiness.  In banking, trust isn't optional – it's...

Deepfake fraud escalates as detection technology enters South Africa

Partnership with Certified AI Access and Reality Defender delivers real-time detection of AI-generated fraud across voice, video, image, and text for South African financial institutions.  Certified AI Access, a South...

AI projects are failing at alarming rates, and the problem started long before AI

As organisations around the world accelerate their investments in artificial intelligence, digital transformation and data analytics, a growing number of industry experts are warning that many companies are still...

Africa’s developer surge highlights a gender gap and opportunity

BCG analysis finds that scaling Africa’s software developer base could unlock major economic value, competitiveness and long‑term growth across the continent, with the inclusion of women representing one of...
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WhatsApp Business Calling: How business SA can meet customers on their platform of choice

In South Africa, WhatsApp is the channel of choice for communication; according to Statistia, 94% of local internet users are using the platform, representing...

The Pitfalls of Quick AI Solutions for KYC (Know Your Customer) Processes

Growing regulatory demands pressures compliance and governance. While artificial intelligence (AI) races ahead across the financial services sector, compliance specialists are warning that shortcuts in...

Xero delivers Claude integration to advance AI-powered financial intelligence

Partnership allows millions of small businesses and their advisors worldwide to leverage Xero wherever they work  Xero, the global small business platform, today announced its...

“There is no putting it back in the box”: Salesforce calls on South African organisations to act now on AI fluency and workforce transformation

At an exclusive Johannesburg media roundtable, Salesforce leaders and Standard Bank Group's change lead issue a frank warning: the window for cautious, incremental AI...

Next Evolution: The AI-powered HONOR 600 Series Are Coming Soon

Anticipation is rising for the HONOR 600 Series. Matching the success of the HONOR 400 Series will be its first tough benchmark. This series helped...
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