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AI News Desk

Workforce Holdings launches new AI-Zone – turning paperwork chaos into instant, usable data

Workforce Holdings has introduced a customisable, cloud-based workforce AI processing platform to bridge the gap between traditional paper workflows and modern digital enterprise systems. This digital platform enables the...

Huawei Cloud rolls out enterprise AI products across the board, building an Open Agentic Cloud

On September 18, Dr. Peter Zhou, Director of the Board at Huawei and CEO of Huawei Cloud, delivered a keynote titled "The Agentic Cloud for the Agentic World: Build...

Four in ten South African consumers are comfortable with AI agents applying for credit, Experian research finds

Consumers are moving beyond using AI to research financial products, with growing confidence in AI agents supporting parts of the lending journey, creating new opportunities and challenges for financial...

The bedroom, the ring light, the upload button: Openserve backs the creators moving South African culture

Openserve confirmed as Headline Sponsor of the 2026 South African Social Media Awards It usually starts small. A phone propped against a wall. A ring light balanced on a stack...

African cities rank among world’s most enthusiastic AI adopters despite infrastructure deficits, new BCG index finds

London, Dubai, New York City, Washington, DC, and Amsterdam top the rankings of the world’s most intelligent cities according to new research from Boston Consulting Group (BCG). Yet even...

The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or...

Kaspersky discovers a new version of MacSync malware stealing credentials and crypto from macOS users

Kaspersky researchers have discovered a sophisticated, updated version of the macOS infostealer known as MacSync. First emerging in 2024–2025 as a variant of the AMOS stealer, the malware has...

AI fluency is not data competence, warns PBT group

Artificial Intelligence (AI) is giving data professionals faster ways to write code, generate queries, prepare documentation, and work through technical problems. For junior talent in particular, that creates opportunities...

Standard Bank Group Technology Hackathon 2026 gets underway with challenge to solve Africa’s biggest AI opportunities

The 2026 Standard Bank Group Technology Hackathon officially got underway as more than 252 innovators from across Africa answered a challenge to harness artificial intelligence and emerging technologies to...

26 346 new call centre jobs, and how SA is making them stick with AI

Frontline voice work has some of the highest churn of any job globally, but South Africa’s growing pipeline of young, first-time workers don’t need to face that reality the...

Tax deadline rush gives scammers an opening, warns Kaspersky

With fewer than six weeks remaining before the 23 October filing deadline for non-provisional individual taxpayers, many South Africans will be turning their attention to outstanding tax returns. SARS...

Organisations with trustworthy AI practices are 15 times more likely to see strong ROI, per study findings

The number one reason employees override AI in the field? When AI can't explain a decision it’s made. Most organisations still lack the data foundation needed to make...
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━ More from author

More Than “A Human in the Loop”

Good grammar, perfect spelling, and beautifully constructed sentences were once hallmarks of a great copywriter. But as AI becomes increasingly capable of mastering these...

Zoho simplifies multichannel marketing with a rebuilt Campaigns platform and AI agent capabilities

The enhanced platform brings email, SMS and WhatsApp marketing together, helping businesses streamline campaign management, improve customer engagement and automate marketing workflows.  Zoho today announced...

Capitec puts scam detection tool in 26 million clients’ hands

Capitec is introducing Scam Checker, an AI tool that gives an assessment on suspicious links and SMS messages before they click, reply or pay....

How sovereign data governance will drive Africa’s economic independence and technological innovation

Data and digital sovereignty are no longer abstract or distant concepts for Africa. They are active, pressing conversations, prompting governments, companies and institutions to...

Shop smart this Black Friday: how to spot a scam before you pay

Four scams to watch for, and six habits that help keep your money safe Black Friday bargains are designed to make shoppers act fast. So...
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