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Opinions

How AI-driven personalisation is redefining customer engagement in South Africa

Despite record investment in digital campaigns, many South African...

Siloed fraud defence is no longer viable in the age of AI attackers

The Financial Sector Conduct Authority's (FSCA) call for a...

AI Impact Talk

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Delivery tech helps SA navigate infrastructure challenges

South Africa's diverse geography and evolving infrastructure present unique challenges for e-commerce and logistics businesses. Yet, in a sector where timely and reliable delivery is crucial for customer satisfaction...

How measuring values transforms software delivery effectiveness

Organisations frequently grapple with a fundamental disconnect: they have well-defined company values displayed prominently on office walls, and they have robust KPIs measuring business performance, yet these two critical...

Network bottlenecks may be holding back your AI progress

Over the last decade, businesses have come to appreciate the network’s role beyond its connectivity offering: it has been vital in supporting the ever-evolving digital demands of today’s workplaces—from enabling...

Finance teams at the heart of organisations need data confidence to shift from data entry to data analysis

Businesses in all sectors have one thing in common – their finance teams are at the heart of the organisation. Yet, despite the world evolving quickly and industries becoming...

Community Wifi, MVNO and the rise of hybrid communications providers

SA Connect is the South African government’s national broadband policy and strategy. This framework aims to deliver universal, affordable internet access to all citizens. Launched in 2013, the initiative seeks...

TES 2.0 – Meeting labour demands with AI and data

Labour-intensive industries rely on workforce flexibility to stay competitive, however, without the right systems in place, that flexibility can become a liability. The Temporary Employment Services (TES) industry is...

Quantum computing and its impact on data security: a double-edged sword for the digital age

Quantum computing is poised to redefine the boundaries of data security, offering groundbreaking solutions while threatening modern encryption’s foundations. For third-party IT providers, this duality presents both a challenge...

The digital leap – how AI and communication platforms are driving South Africa’s business evolution

Innovative technology and next-generation communication platforms have the potential to play a critical role in empowering South African businesses. Recent research shows that at least 46% of local companies are actively...

Ransomware isn’t going away but these tactics keep you ahead

Ransomware continues to be one of the most disruptive and costly threats facing organisations today. With attacks capable of halting operations, damaging brand reputations, and draining financial resources, the...

As wind energy gains momentum, lack of grid infrastructure remains a bottleneck

Interest in wind energy has gained significant momentum in South Africa, driven by recent policy reforms and growing private sector demand, opening up new opportunities for investment. Private sector projects like...
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━ Popular

AI: solution to close South Africa’s higher education access gap or threat to deepen it?

The past two years have seen artificial intelligence move from the margins to the centre of South Africa’s higher education strategy conversations. Vice-chancellors, registrars,...

Trusted relationship and exploits in public-facing applications strengthen position as the main attack vectors

Although the main initial vectors in 2025 remain similar to 2024, their combined share has grown to over 80%. Public-facing applications account for 43.7%,...

SAS advances its AI-ready data management foundation for industry agents and automation, with governance built-in

Integrated analytics and AI-driven automation help enterprises prepare, govern and activate data for trusted AI at scale. As enterprises race to operationalise AI, many are...

Cyber governance is central to effective enterprise risk management

Across many organisations, cyber governance is still treated as a parallel discipline to enterprise risk management rather than a core component of it. This separation...

Kaspersky spots rising scam activity around the 2026 World Cup, from bogus tickets to $500,000 “grant” emails

Millions of football fans around the world are gearing up for the World Cup, and cybercriminals are seizing the moment to exploit the heightened...
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