“Modern IT can no longer afford to operate in silos,” says Raaziq Gamieldien, Chief Operating Officer at Think Tank Software Solutions (TTSS). “To truly support business growth, IT must actively shape how employees experience their day-to-day work.”
Founded in 2010, TTSS is a South African enterprise software company that helps organisations reduce digital friction, simplify complexity, and enhance productivity across their workforce. As South Africa’s only Ivanti Premier Partner, the company provides intelligent endpoint management, automation, and employee-centric IT service solutions across various industries.
Under Raaziq’s leadership, TTSS has transformed from traditional IT support into a proactive digital experience partner. The goal is to ensure that technology not only functions correctly but also actively empowers employees to perform at their best.
“At TTSS, we believe intuitive and seamless technology is essential for productivity and satisfaction,” explains Raaziq. “Our solutions are designed to offer real-time visibility, faster resolution times, and more engaged users.”
Backed by insights from Forrester and Ivanti, TTSS is assisting companies in transitioning from reactive IT models to proactive strategies that deliver tangible results. Enhancing the digital employee experience (DEX) has been shown to decrease help desk tickets, boost employee morale, and improve compliance outcomes.
In a hybrid work era where speed, satisfaction, and simplicity are key, TTSS is helping clients rethink IT as a strategic business driver.
Learn how TTSS is shaping the future of work in South Africa, empowering organisations to improve security, boost productivity, and reduce digital friction – at www.thinktanks.co.za.
