Johannesburg, South Africa – 25 February 2025: Westcon-Comstor, a global technology provider and specialist distributor, has announced significant enhancements to its Microsoft Advanced Support Services portfolio for its Southern Africa partners. These updates include new assessments designed to empower Microsoft partners with actionable insights, optimise customer environments, and strengthen their positions as trusted advisors.
As the only distributor offering 24/7 advanced technical support for Microsoft Azure and M365, Westcon-Comstor continues to lead the way in delivering strategic, partner-centric solutions.
“Our mission is to provide Microsoft partners with the tools and expertise to stay ahead in an increasingly complex cloud landscape. With our expanded suite of assessments and always-on support, we’re helping partners unlock new opportunities, optimise operations, and enhance security for their customers,” says Michelle Themelis, Microsoft Business Lead at Westcon-Comstor Sub-Saharan Africa.
New Assessments for a Modern Cloud Strategy
Westcon-Comstor’s updated Advanced Support Services now include a range of new and enhanced assessments that address critical challenges in cost optimisation, security, and modernisation:
- Microsoft Application Modernisation Assessment: Identifies opportunities to modernise application landscapes, improve scalability, and align with cloud-readiness goals.
- Copilot Optimisation Assessment: Prepares environments for AI-powered solutions by assessing infrastructure, security readiness, and compliance requirements.
- M365 Tenant Assessment: Strengthens security measures and compliance readiness while optimising identity and access management.
- Azure Tenant Assessment: Highlights cost-saving opportunities, infrastructure performance enhancements, and advanced security measures.
- Partner Centre Assessment: Aligns partners with Microsoft’s AI Cloud Partner Program, unlocking new growth opportunities.
These assessments are tailored to specific business needs, equipping Microsoft partners with the insights necessary to deliver measurable improvements in customer environments.
Unparalleled Partner Benefits
With Westcon-Comstor’s enhanced services portfolio, Microsoft partners gain access to a suite of features designed to simplify operations and drive business growth. Core benefits include:
- 24/7 Advanced Technical Support: Rapid response times for complex issues ensure operational continuity and customer satisfaction.
- Proactive Monitoring and Optimisation: Early detection of potential issues minimises downtime and enhances cloud performance.
- White-Labelled Services: Partners can deliver expert services under their own brand, strengthening customer trust and loyalty.
“We’ve listened to our partners’ challenges and developed solutions that address current pain points and position them for long-term success. Our new assessments and proactive approach enable partners to deliver tangible value to their customers,” adds Themelis.
Empowering Cloud Transformation
Westcon-Comstor leverages Microsoft’s Cloud Adoption Framework (CAF) to guide partners through every stage of their cloud journey. This structured approach ensures seamless migrations, robust governance, and continuous operational excellence. The framework helps partners deliver secure, scalable, and future-ready cloud solutions by aligning business and technical strategies.
Driving Partner Success
Westcon-Comstor’s commitment to innovation and partner enablement is evident in its expanded Advanced Support Services. The combination of tailored assessments, proactive support, and technical expertise positions partners as strategic enablers of digital transformation.
“Managing Azure and M365 environments has never been easier. With our advanced support and assessments, we’re empowering partners to optimise costs, enhance security, and deliver scalable solutions that meet their customers’ evolving needs,” concludes Themelis.
